Adaptors are available from Housekeeping. Please press the “Housekeeping” button on your telephone, and we’ll be happy to assist you.
AIR CONDITIONING
Please insert your key card in the energy saving box, which is located next to the
door as you enter your room.
AIR TICKET RESERVATION
Our Guest Services team can assist you in booking or amending your flight tickets. Tour group members should contact their tour leader for assistance with flight amendments. Please dial “0” for Guest Services assistance.
AIRPORT
Suvarnabhumi Airport is located a three-hour drive from AVANI Hua Hin Resort & Villas. Passengers are requested to confirm their flight booking and to check in at least three hours before departure time.
AVANIFIT
Located on the ground floor and free of charge for in-house guests, AVANIFIT is open 24 hrs. and features a large well-equipped gymnasium, an aerobics studio and a swimming pool with sundeck.
AVANISPA
The AVANISPA, located on the ground floor of the main building, offers traditional Thai and sports massages. Massages can also be enjoyed in the privacy of your room. Please press the “Spa” button on your telephone for more information or to make a reservation.
BABY COTS
Complimentary baby cots are available from Housekeeping. Please press the “Housekeeping” button on your telephone, and we’ll be happy to assist you.
BAGGAGE HANDLING
For baggage and related services, please dial “3011” or press the “Luggage Service” button on your telephone.
BANQUETS
The hotel offers a variety of function rooms in different sizes including a boardroom and a large ballroom for up to 800 people. For further details, please contact the Banqueting Sales Department by dialling “1200”.
BREAKFAST
STAA's offers a varied international buffet featuring a selection of gastronomic delights to satisfy every palate. Enjoy a relaxed and comfortable breakfast from 6:00 am to 10:30 am. If you would prefer to have breakfast in your room, please contact Room Service by pressing the “Room Service” button on your telephone.
CAR HIRE
Our concierge will be pleased to make car hire arrangements for you, but please book well in advance. If you have not previously driven in Thailand, we recommend that you use a chauffeur-driven limousine provided by the hotel through a contracted agent. Please dial “3011” for more information or to make a booking.
CHECKOUT
Checkout time is 12:00 noon. If you wish to stay longer, please contact the Front Desk by dialling “0” to inquire about rates and room availability.
CONCIERGE
Our concierge service is available 24 hours a day. Please dial “3010” or “0” for information about the services we offer.
CREDIT CARDS
We accept all major credit cards.
DEPARTURE DATE
Kindly contact the Front Desk or dial “0” if you wish to change your departure date.
DO NOT DISTURB
If you do not want to be disturbed, please press the “Do Not Disturb” button on your bedside panel. If you would prefer not to receive phone calls, let the operator know by dialling “0”.
DOCTOR
Should you require medical attention, please contact the operator by dialling “0”. An English-speaking doctor is on call 24 hours a day.
DRINKING WATER
As we advise you not to drink tap water, we will provide complimentary bottled drinking water in your room daily. Please note that our restaurants only serve purified water.
DRUGSTORE
Please ask our concierge for directions.
ELECTRICITY
Please insert your key card into the energy saving box next to your door entrance. When the card is removed, the electricity will cut off after 30 seconds. Please note that hotel’s power outlets use 220V.
EMAIL
WiFi is available in all guestrooms. Please dial “0” for assistance or if you have any further questions.
EMBASSIES
Should you need assistance from your embassy, please contact the Front Desk by dialling “0”.
EMERGENCY EXITS
Emergency staircases leading to the ground floor are located on each floor. A signboard on the inside of your room door indicates the fastest way to the nearest emergency exit. Please dial “0” if you would like any further information.
FIRE PRECAUTIONS
Please read the fire and evacuation information that is affixed to the back of your room’s entrance door. The hotel is equipped with fire extinguishers and fire reels in the corridors outside your room. In case of fire, please make your way calmly to the entrance driveway assembly point using the closest and safest stairwell, and then await further instructions from hotel associates.
HOUSEKEEPING
If you would like us to make your room more comfortable or if you require any extra towels, blankets or pillows, please press the “Housekeeping” button on your telephone and Housekeeping will be happy to assist you.
IN-ROOM DINING
For drinks, snacks and meals in the privacy of your room, we offer Room Service from 07:00-22:00 hrs. Please dial “4005” or press the “Room Service” button on your telephone to place your order.
INTERNATIONAL CALLS
You can make international calls directly from your room by dialling “9 001 [Country Code] [Area Code] [Tel No.]”. A surcharge on each call will be added to your final bill. Please dial “0” to ask the operator about rates.
INTERNET
Stay connected with complimentary WiFi throughout the resort. To access WiFi Internet in your room, open an Internet browser on your laptop or device and enter your username and password. If you do not know your username and password, please contact the Front Desk by dialling “0”. If you need access to a computer, complimentary PC stations are in the hotel lobby.
LAUNDRY SERVICE
Laundry lists and laundry bags are provided in your wardrobe. The hotel offers a same-day service if items are handed in before 11:00 am (subject to a surcharge). For laundry collection, please dial “0”.
LIMOUSINE SERVICE
Please contact the Concierge at the hotel Lobby or dial “3010” to find out about our limousine service.
LOST & FOUND
In case of lost property, please contact the Front Desk by dialling “0”.
LUNCH BOX
If you require a lunch box for a sightseeing trip, please place your order with Room Service the evening before by pressing the “Room Service” button on your telephone.
MAIL
Stamps are available from the concierge. Please dial “3010” for assistance.
MANAGER
The hotel’s Duty Manager can be contacted through the operator at any time. Alternatively, please dial “3004” for assistance.
MINIBAR
Your minibar contains a selection of complimentary and chargeable beverages and snacks, which we hope you will enjoy. If there’s anything else you’d like, just call the Front Desk by dialling “0”. Please note, all chargeable items consumed will be added to your account.
OPERATOR
Should you need assistance in placing a telephone call, please contact the operator by dialling “0”.
RESTAURANTS & BARS
STAA’s
Meet up or take time out to relax over a range of drinks and tasty nibbles.
Open daily: 6:00 am to 11:00 pm
BREZZA
Whether for long, lazy lunches, romantic dinners, or more casual family-friendly beachfront dining, Brezza offers a whole world of choice.
Open daily: 11:00 am to 11:00 pm
Cuisine type: Italian and seafood
Seating: Indoor and outdoor
AQUA
Aqua is an inviting oasis set between the resort’s two free-form tropical pools where guests can enjoy a light snack or thirst-quenching fruit smoothie. Take a plunge and dip into an innovative and playful menu of delicious snacks and poolside bites as well as ice-cold beers, creative cocktails and mocktails.
Open daily: 10:00 am to 7:00 pm
TERRACE BAR & LITE BITE
Chill out with refreshing beverages and satisfying snacks while you relax in the Lobby.
ROOM SERVICE
Sip, snack, wine and dine, whenever you like. Available 24 hours a day. Dial “4005”.
SAFE-DEPOSIT BOX
Please be advised that the hotel is not responsible for any valuables left in your room. For your security, an electronically operated safe-deposit box is located in your wardrobe.
SECURITY
For your safety, our security personnel consistently patrol the hotel’s public areas. For safety and security reasons, we recommend that you double lock your room door. Please note that all hotel associates wear name badges for easy identification.
SIGHTSEEING TOURS
For all travel and sightseeing arrangements, please contact the Concierge in the hotel lobby or dial “3011” for assistance.
SMOKING
There is a smoking area at Lobby’s Terrace. Please contact the Front Desk for further details or dial “0”.
SWIMMING POOL
Open-air swimming pools are open from 7:00 am to 7:00 pm.
TOWELS
For your convenience, towels are available at the pool area. Please do not take towels from your room.
VALUABLES
You are advised to use the electronic safe-deposit box in your room to store your valuable items. The hotel will not be responsible for any loss of cash or valuables not deposited in our safe-deposit boxes. Please keep a close eye on your personal items when in public areas, both in the hotel and outside.
VISITORS
In the interest of hotel security, all visitors need to be registered. Non-registered visitors are not allowed on guestroom floors. Please use our Food and Beverage outlets for your entertainment purposes.
WAKE-UP CALL
If you need a gentle reminder to get up, please dial “0” for our wake-up call service.